Refund Policy
legal disclaimer
Refund Policy
Thank you for shopping with [Your Store Name]! We want you to be satisfied with your purchase. Please review our refund policy below.
1. Returns & Refunds Eligibility
We accept returns within [14/30] days of delivery for most unused and unopened items. To be eligible for a refund:
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The item must be in its original condition and packaging
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You must provide proof of purchase (receipt or order number)
Certain items (e.g., perishable goods, custom orders, or clearance items) may not be eligible for return. These will be noted on the product page.
2. How to Request a Return
To initiate a return, please contact us at [your@email.com] with your order number and reason for return. We'll provide instructions on how to return the item.
3. Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
4. Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or damaged item).
5. Exchanges
If you received a defective or incorrect item, we’ll gladly exchange it at no additional cost. Contact us within [7 days] of receiving your order.
6. Questions?
If you have any questions about your order or this policy, feel free to reach out:
Email: travis@thehomegrownstore.com